Technology Support

Symphona Technology Client Portal

How to Contact Us

Helpdesk Number 770.955.9003
Symphona Main Number 770.955.1755
Helpdesk Email
Automated Email Automatically generates a ticket and sends a response.

Priority Levels:

  • Level 1- System down
  • Level 2- Critical errors
  • Level 3- Workstation of printer related. Can wait for normal business hours.

After Hours Service

(levels 1 and 2) – (surcharge applies for non-contract customers)

After Hours Number 908.503.3592
After Hours Email
After Hours Period Our technicians are actively on call:

  • Weekdays 6am-8am and 5pm-11pm
  • Weekends 8am-11pm

After Hours Information:

  • This Phone will be carried by 1 of 8 technicians rotating weekly.
  • If your call is not answered, please leave a message. You should receive a call back within 15 minutes.